Frequently Asked Questions
Building & Parking Issues
Q. What do I do if I forget my mailbox combination?
A. Please consider storing your locker and mailbox combinations in your phone, laptop, etc. If you do forget your combination, please ask for this information at the Pritzker School of Medicine front desk or contact Candi Gard .
Q: During what hours is the Biological Sciences Learning Center open?
A: Monday - Friday: 7:30 a.m. - 10:00 p.m.
Saturday: 8:30 a.m. - 4:30 p.m.
Sunday: CLOSED
Q: What should I do if I lose my ID?
A. Pritzker students should send an email to both Candi Gard and Kate Blythe with the subject line: Lost ID. You will receive an acknowledgement email, and a letter will be prepared for you to bring over to hospital security to have the ID replaced. The letter should be ready to be picked up within a day or two.
Q. What parking is available for students near the Medical Center during their clerkships?
A. In response to the Security Task Force's request for affordable daily parking, two discounted daily parking options are available to medical students who are on call. The rates for the 55th and Ellis lot will be $4 per day and the rates for the Drexel lot across the Midway will be $2 per day. This option allows on-call students to come in early and leave late and thus park during peak parking hours. The Drexel lot has security 24 hours 7 days a week and you can call a bus that will come pick you up from the lot and take you to the Medical Center.
If you are interested in this program, please e-mail both Kate Blythe and Candi Gard to let us know which lot you would like to use. You will be informed where and when to pick up these passes.
Parking is also available in the University of Chicago Medical Center (UCMC) parking structure on Maryland Avenue, and is available to medical students who are on clinical rotations in the UCMC that require them to remain in the hospitals late into the evening, or overnight between 5:00PM and 6:00AM.
Students must complete and submit the U of C Hospitals - Employee Garage Information Sheet to the parking office at 5840 S. Maryland Avenue.
The rules for parking include:
- Use your student ID to gain entrance into garage
- Park on 5th and 6th floors only
- Enter the garage after 5pm and exit by 6am (failure to exit by 6am may result in a charge for overnight parking and loss of parking privilege).
Q: My ID card is not working. Whom should I talk to?
A. Contact Hospital Card Access at 773-702-4382.
Q: My hospital computer log-on is not working. Who should I talk to?
A. Contact Toskanelia Palmer.
